bajilive22 Privacy Policy

1What Information We Collect

bajilive22 may collect the following types of information from you:

• Identity Information: Your full name, date of birth, national ID or passport number, and other identity details provided during account registration.
• Contact Information: Email address and residential address.
• Financial Information: Transaction details via bKash, Nagad, Rocket, or bank transfer, including deposit and withdrawal history.
• Device and Technical Information: IP address, browser type, operating system, device identification number, and login timestamps.
• Usage Information: Games played, time spent, betting patterns, and account activity.
• Cookie and Tracking Information: Website navigation patterns, page views, and session data.

2How We Collect Information

bajilive22 collects your information in the following ways:

• Directly Provided: When you create an account, log in, make a deposit or withdrawal, or contact us via live chat.
• Automatically Collected: Technical information is collected via cookies and log files when you visit the website.
• From Third Parties: Necessary information may be collected through payment processors (bKash, Nagad, Rocket) and identity verification service providers.

3Purpose of Using Your Information

bajilive22 uses your information only for the following legitimate purposes:

• Creating and managing your account and verifying your identity.
• Processing financial transactions — accepting deposits and completing withdrawals.
• Providing customer support — resolving your issues through 24/7 live chat.
• Ensuring responsible gaming and identifying problematic gambling behaviour.
• Preventing fraud, money laundering, and other illegal activities.
• Improving service quality and providing a personalised experience.
• Complying with applicable laws and regulations and meeting regulatory requirements.
• Security monitoring and maintaining system integrity.

4Sharing and Disclosure of Information

bajilive22 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

• Service Provider Partners: With payment processors, technology suppliers, and IT infrastructure partners — only as needed to provide services.
• Legal Obligations: In response to court orders or lawful requests from government or regulatory bodies.
• Fraud Prevention: With fraud detection and cybersecurity organisations, in the interest of protecting the platform.
• Business Restructuring: In the event of a sale, merger, or restructuring of the business, subject to the same privacy protection terms.

All third-party partners are bound by confidentiality agreements with us and are permitted to use information only for specified purposes.

5Data Security Measures

bajilive22 follows industry-standard technology and practices to keep your information secure. Our security measures include:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Secure Data Storage: Your information is stored on encrypted servers and protected from unauthorised access.
• Access Controls: Only authorised personnel responsible for processing your information are permitted to access it.
• Regular Security Testing: Regular security audits are conducted to identify system vulnerabilities.
• Two-Factor Authentication: A two-factor authentication option is available for added account security.

While we are committed to ensuring maximum security, transmitting data over the internet is not completely risk-free. You are therefore advised to keep your account password confidential and to log out of your account properly after each session.

6Cookie Policy

The bajilive22 website uses cookies. Cookies are small text files stored on your device that help improve the functionality of the website.

• Essential Cookies: Required to maintain login sessions and for the basic functionality of the site.
• Functional Cookies: Remember your preferences and provide a personalised experience.
• Analytics Cookies: Monitor website usage to help improve service quality.

You can control or disable cookies through your browser settings. However, disabling certain cookies may limit some functionality of the site.

7Data Retention Period

bajilive22 retains your information for as long as necessary or as required by legal obligations:

• Information for active accounts is retained for the entire duration the account remains open.
• Even after an account is closed, certain information may be retained for a specified period for legal, regulatory, or accounting purposes.
• It is our responsibility to retain transaction records for an extended period in accordance with anti-money laundering (AML) regulations.
• Once the purpose has been fulfilled or the retention period has ended, information is securely deleted.

8Your Rights

As a bajilive22 user, you have certain important rights over your personal information:

• Right of Access: You may request to know what information bajilive22 holds about you.
• Right to Rectification: If any of your information is inaccurate, you may request a correction.
• Right to Erasure: In certain circumstances you may request that your information be deleted, subject to legal limitations.
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Right to Data Portability: You may request a copy of your information.
• Right to Withdraw Consent: You may withdraw your consent at any time, though prior processing will remain valid.

To exercise these rights, contact us at [email protected]. We will respond to your request within the legally required timeframe.

9Protection of Minors

bajilive22 is for users aged 21 and above only. We do not knowingly collect any personal information from minors. If we find evidence that a minor has created an account, that account and all associated information will be immediately closed and deleted. If you believe a minor is using our services, please notify us immediately.

10International Data Transfers

Our servers and technology infrastructure may be located in various countries. If your information is transferred or stored outside Bangladesh, we ensure it receives the same standard of protection as described in this privacy policy. We apply appropriate legal safeguards for international data transfers.

11Third-Party Links and Services

Payment services provided through bajilive22 (bKash, Nagad, Rocket, bank transfer) are operated by third-party organisations. These organisations have their own privacy policies and their operations are governed by those policies. bajilive22 is not responsible for the privacy practices of third parties. We encourage you to read the privacy policies of those organisations.

12Policy Changes and Updates

bajilive22 may update this privacy policy from time to time. For significant changes, we will notify you at your registered email address and display a clear notice on the website. Continuing to use the service after changes have been made will be considered as your acceptance of the updated policy. The date of the most recent update will always be shown at the top of this page.

13Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. The bajilive22 data protection team is committed to resolving your issues promptly. Our 24/7 live chat support service is always ready to assist you.